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Original Research

Employee perceptions of the management of cultural diversity and workplace transformation

Pascal S. Zulu, Sanjana B. Parumasur

SA Journal of Industrial Psychology; Vol 35, No 1 (2009), 9 pages. doi: 10.4102/sajip.v35i1.426

Submitted: 09 April 2008
Published:  07 May 2009


This study assesses managerial perceptions of the management of cultural diversity and workplace transformation in three production companies in Gauteng. A sample comprising 668 employees was drawn from a population of 1 259 (53% response rate) using simple random sampling and data were collected through self-developed questionnaires and personal interviews. Data were analysed using descriptive and inferential statistics. The results indicate that whilst the South African Transformation (SAT) Agenda has propelled change in the political and economic spheres, similar developments have not been realised in the South African labour market. Hence, based on the findings, recommendations are made to enhance the management of cultural diversity and workplace transformation, and the need for urgent government intervention, through legislative amendments, is emphasised.

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Author affiliations

Pascal S. Zulu, HR Manager of the Human Rights Council of South Africa., South Africa
Sanjana B. Parumasur, Associate Professor in the School of Management at the University of KwaZulu-Natal (Westville campus), South Africa


cultural diversity; change management in the workplace; South African Transformation Agenda; Employment Equity Act, No. 55 of 1998; perception of employees


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